Role: Station Manager
Location: Abuja
Job Objective:
To effectively manage the fuel station, ensuring clear performance expectations for
operations, financial record-keeping, health safety and environment and customer
relationship management. Also, support sales expansion and customer acquisition.
Responsibilities:
-Maintain accurate and up-to-date records in soft and hard copy formats and send to
the Retail Manager and Internal Control.
-Ensure all reports are precise before submission to prevent discrepancies that could
impact sales proceeds.
-Regularly review and audit financial and operational records to ensure accuracy.
-Support implementation of the marketing plan to increase sales, targeting
transporters, hotels, schools, and commercial businesses at the location.
-Monitor sales trends and identify opportunities for growth and expansion.
-Acquire new customers for all products, aiming to onboard several retainers.
-Implement strategies to attract and retain customers, improving overall station
performance.
-Manage the relationship with the cash pick-up agent and ensure pick up aligned with
SLA
-Oversee daily station operations, including staff management, inventory control,
customer relationship and service.
-Ensure compliance with safety and operational standards.
-Provide regular updates and reports to senior management on sales performance,
marketing activities, and customer acquisition progress.
-Hold periodic meetings/pep talks with station staff to discuss their specific issues to
ensure prompt issue resolution and seamless operations.
-Ensure all partners at the station adhere to set EHSSQ through inspection and audit.
-Address and resolve any operational issues promptly.
Experience:
-3-5 years of experience in similar role
-A Bachelor’s degree in Business Administration, Management, or a related field.
-Proficiency in Microsoft Office Suite or Office Management Tools.
-Strong analytical and reporting skills
-Excellent customer service and communication skills
-Strong organizational and time-management abilities
-Experience in staff management and supervision
-Knowledge of safety and operational standards
-Proficiency in financial management and record-keeping
-Familiarity with industry regulations and compliance requirement
Application Link: https://forms.gle/he2ryXYn6BVJZna4A